Ambassador Travel Service

Call to talk to an experienced travel counselor, or to schedule an in person appointment

About Us

Ambassador Travel Service

1409 Duncan Avenue Pittsburgh PA 15237
Phone: 1-800-924-4300 or 412-366-7200
Call to talk to an experienced travel counselor, or to schedule an in person appointment.

Ambassador Travel is a full-service travel agency operating in Pittsburgh since 1972. Our travel agents have an average of 25 years of experience in the travel industry. Meet our travel agents.

We are centrally located in the North Hills of Pittsburgh near the McKnight Road corridor. Click for map. Contact us.

We specialize in leisure travel arrangements - cruises, tours, individuals and groups. We handle many Destination Weddings each year. River Cruises worldwide are among the most popular vacations we sell. Our group trips travel to Italy and Medjugorje, on ocean cruises worldwide, and anywhere else you may want to travel. Form a group, you may travel for free! Each of our travel agents has their own specialties and interests. There is virtually no part of the world that one of our agents has not visited. Two of our travel agents have earned the Certified Travel Counselor (CTC) designation, which is awarded upon completion of an intensive course in travel management and five years experience in the travel industry.

Our travel agents have also earned Destination Specialist (DS) certifications after completing programs of study for specific destinations. Visit the Travel Institute homepage for more information on these certificate programs and the professionalism they represent. Two of our travel agents have earned special Cruise Counselor designations from the Cruise Lines International Association (visit CLIA for more information).


Ambassador Travel is a Member of Travel Leaders Network



Meet Ambassador's Travel Agents:


Charles Wysor, CTC (Certified Travel Counselor). President of Ambassador Travel, he is the son of Ambassador's founder Rufus Wysor, and joined the agency in 1976. He has earned a Destination Specialist (DS) certification in travel to Europe. Chuck has traveled to France more than 10 times and experienced attractions from Mont St. Michel to Nice, Chamonix to Bordeaux. A very special trip included a self-drive barge rental on the Saone River in Burgundy. Recent travels include Greece and Italy, as well as Croatia.

Chuck has traveled extensively in virtually all countries in Western Europe and recently took a Viking River Cruise on the Danube. Other international travel includes Argentina, China and Hong Kong. He has also traveled extensively in the US, including Alaska and Hawaii, and has a special interest in skiing vacations. Email Chuck:


Robert Thompson, CTC (Certified Travel Counselor). Executive Vice President of Ambassador Travel, has been with the agency since its opening in April of 1972. Bob's expertise is worldwide. He has taken part in many in-depth specialty training programs, including Europe, the South Pacific, the Caribbean, the cruise industry, Austria and Holland among them. Bob recommends Tauck Tours as the top of the line tour company. Bob is a member of SKAL, the international association of executives in the travel industry. Email Bob:



Bonnie Johnston Bonnie's love is cruising, and she has earned the Accredited Cruise Counselor designation (ACC). Bonnie has been on more than 50 cruises herself, on a wide variety of cruise lines and ships, as well as varied itineraries, and is most capable in providing personalized information and counseling to her clients. Bonnie recommends a cruise for a fantastic honeymoon.
Email Bonnie:




Leslie Hughan Leslie is our Hawaii expert, having traveled there several times and attended a destination course in the islands. She knows Alaska well and specializes in independent trips to the 49th state. She has coordinated many Destination Weddings to Riviera Maya, Jamaica, Punta Cana, and any Sandals Resort.  Most recently Leslie traveled on a Seabourn cruise to Antarctica. She is also experienced in handling individual and group ski packages, as well as group air travel to any destination. Leslie has also traveled to Kenya and the Galapagos Islands, and previously to Nepal and Bangkok, Thailand, and has also been to Italy and France. Leslie is a Certified Sandals Specialist and recommends Sandals and other fine resorts for your special honeymoon trip.
Email Leslie:



Ilene Goddy joined Ambassador in 2014, after many years selling vacation travel for another Pittsburgh travel agency. Ilene has experience selling Apple Vacations and other Caribbean packages, and cruises worldwide. She is a Disney Destination Specialist, has certificates from several cruise lines, and is a Tauck Tours Destination Specialist. To quote Ilene, " I work hard for my clients, and go above and beyond to find you the right vacation at the right price. Please give me the opportunity to help you with your vacation plans."

Email Ilene:


Diana Witalis came to Ambassador in 2016 with 15 years of experience in several corporate and leisure agencies, as well as business experience outside of the travel industry. She has extensive travel experience in the Caribbean, Mexico,Canada and the USA, and has also traveled to the Mediterranean, Europe an the South Pacific. To quote Diana, "They say life is a journey and not a destination.  I believe that each destination offers an opportunity to experience something unique.  What appeals to you? Whether you are looking for adventure, exploration of new cultures, honeymoon, a destination wedding or just relaxing, I am glad to help you find the right vacation. "

Email Diana:


Dennis Burnham is Ambassador’s Group Travel Manager. Dennis has a career in travel spanning more than 40 years, managing both corporate meetings as well as leisure group travel. He has specialized for over 30 years in high school music group travel, including a band trip for 450 persons to the Tournament of Roses Parade in Pasadena, California. 
Dennis’ alter-ego is Patches the Clown. He has performed for 15 years with the well-known Circus City Festival in Peru, Indiana, pursuing a lifelong love of the Big Top.

Dennis has traveled twice “around the world” and is presently planning his third such trip featuring the Chinese New Years celebration in Hong Kong, and flying on the new A-380 jumbo jet. He has experienced the best accommodations and transportation services, and has flown the Concorde three times across the Atlantic. One memorable holiday was New Year’s in Red Square, Moscow.
Email Dennis:



Joe Brandt  Joe joined Ambassador in 2015 as a ‘home based’ Travel Agent, and has been working in the travel industry since 2013.  He specializes in escorted group trips, and has personally lead group tours to Ireland, Oktoberfest in Munich, a Danube River cruise, as well as on several Alaska and Caribbean cruises.

Before coming a Travel Agent, Joe enjoyed a career in Federal law enforcement for over 20 years.  After retiring, his wish was to find a new opportunity that would combine two of his favorite passions – people and travel!

Along with his wife Becky, Joe has been on over 20 cruises, and they have also toured extensively throughout North America and Europe.  He truly enjoys blending his knowledge of traveling with the opportunities he can provide to clients who are seeking new areas of the world to explore!

In addition to cruises and tours, Joe has additional experience enjoying the great outdoors.  He is a certified scuba diver, has bicycled the length of the Florida Keys as well as between Pittsburgh and Washington DC, and has hiked in many national parks, including the Grand Canyon.

Email Joe:


Sharon Waite Sharon joined Ambassador in 2001 and has 25-years of travel agency experience. Her favorite vacation is cruising and she has personally visited many of the Caribbean islands. She recently visited Punta Cana and the Riviera Maya area near Cancun, and has taken several Princess cruises. Other international travel experiences include the Greek Islands, London, Ireland, Italy, Germany, Switzerland and Austria. She has also visited Alaska and the Canadian Rockies.
Email Sharon:


Mary Ann Sarver Mary Ann coordinates travel for the Der Sitzmark Ski Club. Her trips include skiing and other destinations such as Italy, Aruba and Cancun. Recently she hosted a group on a river cruise in Portugal, and has just returned from Costa Rica. She hosted a group tour to Greece and also a group to Australia and New Zealand with Collette Vacations.
Email Mary Ann:


Lucy Shields Lucy joined Ambassador Travel in 2002 with 25-years of travel agency experience. Her favorite travel options are worldwide honeymoon destinations, Caribbean islands, and cruises. She has most personal experience with luxury travel products such as Crystal Cruises and Tauck Tours.